Each of us has to respond to inquiries from potential customers. How we respond is critical to the sales process. Here’s an example of a response:
Hi Fred,
Hope this e-mail finds you having a great day. 1
Following up in reference to you getting on our website, [insert your website here] and downloading [insert your reference document] from us. Wanted to touch base to see what led you to the website as well as to see if I could be of any additional help.
Would love to get in contact with you via phone or e-mail. Please feel free to contact me at your earliest convenience.
For a LIMITED TIME special "Economic Stimulus Pricing" Contact me for further details.
Look forward to hearing from you.
Have a great day!
Boring!
Let’s look at powering up this response to increase our chance for sales.
- KEEP IT SHORT and TO THE PURPOSE- SELLING
Rather than exchanging pleasantries that may not match Fred’s mood or day, start with a relevant fact. You might say,
Thanks for looking at our website. We are power washing experts that carry the top power washer line made in the USA by Hydro Tek Or you can get right to the point:
I saw you downloaded information about the Hydro Tek SC series of power washers. GREAT CHOICE. These are industrial workhorses in the pressure washing industry!
- GIVE THEM A REASON TO TALK TO YOU: A SINGLE CALL TO ACTION
Be as specific as you can. For example: Don’t miss our special “Section 179 special pricing offer” It’s available for a limited time only. Contact me for further details.
Your email response might look like this:
Thanks for looking at our website. We are power washing experts that carry the top power washer line made in the USA by Hydro Tek.
I saw you downloaded information about the Hydro Tek SC series of power washers. GREAT CHOICE. These are industrial workhorses in the pressure washing industry!
Don’t miss our special “Section 179 special pricing offer” It’s available for a limited time only. Contact me for further details.
My direct line is 555-555-5555Talk to you soon.
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